Questions?
We've got answers.

Visit our booking page, enter your address, choose your preferred pickup day, set your laundry preferences, and save your card. The whole thing takes about 30 seconds. You can also text us at (972) 805-1400 and we'll get you scheduled.

No account needed. Just fill out the booking form with your address, pickup day, and preferences. We keep it simple so you're not stuck creating logins just to schedule a laundry pickup.

We recommend booking at least one day before your preferred pickup date to guarantee your spot. Same-day booking may be available depending on our route schedule — text us and we'll let you know.

Absolutely. Just text us at (972) 805-1400 with your name and what you need to change. We ask for a few hours notice before your scheduled pickup time so we can adjust the route. No fees for cancellations.

Yes! Text us at (972) 805-1400 with your address, preferred pickup day, and any preferences. We'll confirm your spot and walk you through the rest. Texting is actually the fastest way to get scheduled.

Nope! Contactless pickup is fully available. Just leave your bag at the front door before your scheduled time. We'll text you before we arrive and send a confirmation once we've picked it up so you always know it's with us.

Yes, always. We'll text you before pickup and before delivery so you're never caught off guard. No surprise knocks at the door.

Any standard laundry bag or large garbage bag works perfectly. A standard bag holds roughly 15–20 lbs of clothes. If your load is larger, we'll weigh it and confirm the final price before we start — no surprises ever.

From pickup to delivery, most orders are completed within 24–48 hours. We'll let you know your estimated delivery window when we confirm your pickup.

Absolutely. We use a labeled, secure bag system so your laundry stays together and is tracked from pickup to delivery. Your items are never mixed with other customers' laundry.

Just text us at (972) 805-1400 as soon as you can. We'll work with you to reschedule for the next available route day. No fees for missed pickups.

Wash & Fold starts at $40 per standard bag (roughly 15–20 lbs). Most weekly customers spend $40–$65 per pickup based on usage. Dry cleaning is priced per item. See our full pricing page for details.

No upfront payment required. You save your card when you book, but nothing is charged until after your laundry is complete and the final price has been confirmed with you. We never charge without your knowledge.

A standard laundry bag holds roughly 15–20 lbs of clothes. If your load is larger, we'll weigh it on pickup and confirm the adjusted price before we begin service. You're always in the loop before any charge happens.

Your first Wash & Fold bag is 50% off — that's $20 instead of $40. The discount is applied automatically to your first order. Spots are limited each week so book early to lock it in.

Yes — always. Free pickup and delivery is included with every order, every time. There's no minimum order requirement and no hidden delivery fee added at the end.

We accept all major credit and debit cards securely through Stripe. Your card info is encrypted and never stored on our end — only on Stripe's secure system. We do not accept cash at this time.

Your clothes are washed, dried, and neatly folded based on the preferences you set at booking — wash temperature, dry heat, detergent type, folding style, and any special instructions. We follow your preferences every time.

Just add a note in your special instructions at booking and we'll handle those items with extra care. Items that need dry cleaning instead of standard wash and fold can be included as a separate dry cleaning order.

Yes! We offer dry cleaning priced per item. Items are returned on hangers, wrapped and ready. Text us at (972) 805-1400 to add dry cleaning to your order or check our pricing page for per-item rates.

Absolutely. At booking you can set wash temperature (cold, warm, hot), dry heat (low, medium, high), detergent preference (fresh scent, unscented, sensitive, hypoallergenic), folding style, and any special instructions like separating darks and lights or air-drying certain items.

Never. Each order is kept separate with a labeled bag system from the moment we pick it up to when it's delivered back. Your clothes are only ever washed with your own items.

We're sorry to hear that — please text us right away at (972) 805-1400 with your name and a description of the issue. We take quality seriously and will make it right as quickly as possible.

The Happy Sunday Set is our weekly recurring service. Same pickup day, same preferences, same trusted team — every week. It's built for customers who want laundry completely off their plate on a regular basis. Most customers spend $40–$65 per weekly pickup.

No contract, no subscription lock-in. The weekly plan is flexible — skip a week, pause, or cancel anytime by texting us. You're never locked into anything.

Just text us at (972) 805-1400 and let us know. No fees, no forms, no questions asked. We ask for at least one day's notice before your next scheduled pickup.

Of course. Life happens. Just text us at least a day before your scheduled pickup and we'll skip that week at no charge. Your weekly schedule resumes the following week automatically.

Pricing is based on actual usage each week — most weekly customers spend $40–$65 per pickup depending on load size. There's no flat weekly fee. You only pay for what we actually clean, and the price is always confirmed before you're charged.

We primarily serve Rowlett, TX with free pickup and delivery. We also have select route coverage in Garland, Sachse, and Rockwall. Not sure if we cover your street? Text us your address at (972) 805-1400 and we'll confirm in minutes.

We run two route days every week so you're never waiting too long for a pickup. Exact route days are confirmed at booking based on your location and availability.

Yes — we're growing! If you're just outside our current service area, text us anyway. We keep a waitlist for new neighborhoods and will reach out as soon as your area opens up.

Possibly! Text us your address at (972) 805-1400 and we'll let you know if you fall within our current or upcoming routes. We're always looking to extend coverage to nearby communities.